{"id":1016,"date":"2026-08-16T09:00:00","date_gmt":"2026-08-16T09:00:00","guid":{"rendered":"https:\/\/declaer.com\/nvwa-inspection-what-now\/"},"modified":"2026-08-21T14:51:46","modified_gmt":"2026-08-21T14:51:46","slug":"nvwa-inspection-what-now","status":"publish","type":"post","link":"https:\/\/declaer.com\/en\/nvwa-inspection-what-now\/","title":{"rendered":"NVWA inspection, what now?"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"hoe\">How an inspection usually begins<\/h2>\n\n<p class=\"cap wp-block-paragraph\">In product safety, it rarely starts with an inspector at the door. More often, there is a letter or an email with a request for documents and a deadline for submission. Sometimes the trigger is a report, sometimes a random check, and sometimes a product that has attracted attention elsewhere in Europe.  <\/p>\n\n<p class=\"wp-block-paragraph\">That request is not an optional inquiry. The Market Surveillance Regulation empowers authorities to order economic operators to provide documents and data. Failing to respond does not make the case smaller; it only makes it more unfavorable.  <\/p>\n\n<p class=\"wp-block-paragraph\">At the same time, a request is not yet an accusation. In many cases, the regulator simply wants to determine whether the file exists and if it is correct. Those who deliver quickly and completely are usually finished quickly.  <\/p>\n\n<h2 class=\"wp-block-heading\" id=\"mag\">What the regulator may request<\/h2>\n\n<p class=\"cap wp-block-paragraph\">The powers are set out in Article 14 of the Market Surveillance Regulation. They go beyond just documents. The authority may also request data about your supply chain, your distribution network, the quantities on the market, and other models with the same technical characteristics.  <\/p>\n\n<ul class=\"wp-block-list\">\n\n<li><b>Documents and data.<\/b> Everything concerning the conformity and technical aspects of the product, regardless of where it is stored. Access to embedded software is also included when necessary to assess conformity. <\/li>\n\n\n<li><b>Supply chain data.<\/b> From whom you source the product, to whom you supply it, how much is on the market, and which related models have the same characteristics.<\/li>\n\n\n<li><b>On-site inspections.<\/b> Unannounced, with the power to enter business premises, sites, and means of transport.<\/li>\n\n\n<li><b>Purchasing samples.<\/b> Explicitly also under a false identity, for inspection and dismantling.<\/li>\n\n\n<li><b>Online content.<\/b> In the event of a serious risk, the removal of content from an online interface may be ordered. A mandatory warning for end users is also among the possibilities. <\/li>\n\n<\/ul>\n\n<p class=\"wp-block-paragraph\">The latter two surprise entrepreneurs most often. A test purchase does not have to be recognizable as such. And the path to your webshop does not only run through you, but also through your platform.  <\/p>\n\n<h2 class=\"wp-block-heading\" id=\"klaar\">What you must be able to provide within a week<\/h2>\n\n<p class=\"cap wp-block-paragraph\">In practice, it comes down to four items: the declaration of conformity, the technical file including the risk assessment, the test reports stating the standards applied, plus the data on origin and distribution for the exact part number to which the request relates.<\/p>\n\n<p class=\"wp-block-paragraph\">It is important that these documents belong together. A file in which the type number on the test report differs from the number on the declaration raises more questions than a missing document. Therefore, check the consistency first and only then the completeness.  <\/p>\n\n<p class=\"wp-block-paragraph\">If you cannot provide everything within the deadline, report this in a timely manner and indicate what is being provided and when the rest will follow. Silence is almost always interpreted unfavorably. <\/p>\n<div class=\"declaer-block dc-kader let\">\n\t<b>Provide what is requested, not your entire archive<\/b>\n\t<p>A folder with two hundred files reads as an inability to show that things are correct. Provide the requested documents, in the requested order, with a line for each document stating what it demonstrates. This saves questions and saves time.  <\/p>\n<\/div>\n<div class=\"declaer-block dc-vraagblok vraag\" id=\"vraagblok\" id=\"vraagblok\">\n\t<h3>Is there a request from the regulator?<\/h3>\n\n\t\t\t<p class=\"intro\">Briefly let us know what is being requested and which product it concerns. We respond within 24 hours on business days. <\/p>\n\t\n\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f828-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"828\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/posts\/1016#wpcf7-f828-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"828\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f828-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"fields\">\n\t<div class=\"f\">\n\t\t<p><label for=\"fprod\">What is it about?<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"product\"><textarea cols=\"40\" rows=\"3\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" id=\"fprod\" aria-required=\"true\" aria-invalid=\"false\" name=\"product\"><\/textarea><\/span>\n\t\t<\/p>\n\t\t<p class=\"hint\">If it concerns a product, briefly mention what it is and what it does.\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"f\">\n\t\t<p><label for=\"ftel\">Phone number <span class=\"opt\">(optional)<\/span><\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"telefoon\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" id=\"ftel\" autocomplete=\"tel\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"telefoon\" \/><\/span>\n\t\t<\/p>\n\t\t<p class=\"hint\">Only fill this in if you prefer to be called.\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"wpcf7-turnstile cf-turnstile\" data-sitekey=\"0x4AAAAAAEXslTtRW_5QjcKe\" data-response-field-name=\"_wpcf7_turnstile_response\"><\/div>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn-primary\" type=\"submit\" value=\"Send my question\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\n<h2 class=\"wp-block-heading\" id=\"maatregelen\">Which measures may follow<\/h2>\n\n<p class=\"cap wp-block-paragraph\">The authority may order you to take appropriate measures to end the non-compliance. If this does not happen or if the risk persists, it may take corrective action itself. It may prohibit or restrict the offering of the product. It may also have it withdrawn from the market or recalled.   <\/p>\n\n<p class=\"wp-block-paragraph\">So there is a sequence. First, you are given the chance to resolve it yourself. That opportunity is worth more than companies usually estimate, because a self-executed correction is manageable, whereas an imposed recall is not.  <\/p>\n\n<p class=\"wp-block-paragraph\">In addition, sanctions may be imposed. Exactly what these look like is determined by the national law of the Member State where the infringement occurs. <\/p>\n\n<h2 class=\"wp-block-heading\" id=\"kosten\">Who pays the costs of surveillance<\/h2>\n\n<p class=\"cap wp-block-paragraph\">This point is rarely mentioned. Article 15 of the Market Surveillance Regulation allows Member States to permit their authorities to recover the costs of activities related to non-compliance from the economic operator concerned. This includes the costs of testing, measures taken, and storage.  <\/p>\n\n<p class=\"wp-block-paragraph\">Whether and how a Member State uses this option varies. The point is the calculation involved: for a product that turns out not to comply, the laboratory costs of the investigation may end up with you, on top of the damage to your stock and your sales. <\/p>\n\n<h2 class=\"wp-block-heading\" id=\"fout\">What you should avoid doing<\/h2>\n\n<p class=\"cap wp-block-paragraph\">Most damage in these processes is caused not by the product but by the reaction to it. Documents created after the fact, answers that evade the question, and declarations that do not match what is in the store exacerbate the problem instead of solving it. <\/p>\n\n<ul class=\"wp-block-list\">\n\n<li><b>Backdating documents.<\/b> An experienced inspector will recognize a file that was prepared after the request. It is better to explicitly state that you are now supplementing the file and when that will be completed. <\/li>\n\n\n<li><b>Referring to the supplier.<\/b> If you place the product on the market under your own name, you are the point of contact. Your supplier is your source, not your substitute. <\/li>\n\n\n<li><b>Remaining silent until the deadline expires.<\/b> An interim message with a realistic schedule is almost always better than a complete package delivered late.<\/li>\n\n\n<li><b>Resolving only the single item.<\/b> If one product is questioned, related models often follow. The regulation mentions this possibility explicitly. <\/li>\n\n<\/ul>\n\n<h2 class=\"wp-block-heading\" id=\"doen\">What you should do today<\/h2>\n\n<p class=\"cap wp-block-paragraph\">If there is a request, start by reading exactly what is being asked and which part numbers it concerns. Then collect the four core documents for those numbers and check if they belong together. Appoint one person to maintain contact with the regulator.  <\/p>\n\n<ol class=\"wp-block-list\">\n\n<li>Note the deadline and the exact question. Answer the question as it is written, not the question you expected. <\/li>\n\n\n<li>Place the declaration, the file, and the test reports side by side and check if the type numbers match.<\/li>\n\n\n<li>Identify which related models have the same technical characteristics and assess them immediately.<\/li>\n\n\n<li>Appoint one point of contact and keep all correspondence in one place.<\/li>\n\n\n<li>Confirm receipt of the request, even if you do not yet have the documents complete.<\/li>\n\n<\/ol>\n<div class=\"declaer-block dc-artikel-verder verder\">\n\t<div class=\"k\">Further reading<\/div>\n\t<div class=\"verder-l\">\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/declaer.com\/wat-moet-er-in-mijn-technisch-dossier\/\">\n\t\t\t\t<div>\n\t\t\t\t\t<div class=\"on\">Technical File<\/div>\t\t\t\t\t<div class=\"tl\">What should be in a technical file?<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<span class=\"go\" aria-hidden=\"true\">&rarr;<\/span>\n\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/declaer.com\/alles-wat-je-moet-weten-over-de-general-product-safety-regulation-gpsr\/\">\n\t\t\t\t<div>\n\t\t\t\t\t<div class=\"on\">Product Safety<\/div>\t\t\t\t\t<div class=\"tl\">GPSR: What the regulation requires of you<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<span class=\"go\" aria-hidden=\"true\">&rarr;<\/span>\n\t\t\t<\/a>\n\t\t\t<\/div>\n<\/div>\n<div class=\"declaer-block dc-artikel-dienst adienst\">\n\t\t<span class=\"ae-vlak\" aria-hidden=\"true\"><svg viewBox=\"0 0 480 246\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M115.316 1.01978C135.658 1.01978 151.512 4.90926 162.879 12.6868C174.246 20.1651 183.071 30.1857 189.353 42.7493V5.95533H249.479V33.0754C243.459 39.9242 238.222 47.381 233.794 55.4485L233.768 55.4944L233.744 55.5383C222.618 76.1682 217.258 98.5011 217.636 122.296C217.866 146.061 224.267 168.706 236.591 190.051C240.5 196.823 244.797 203.159 249.479 209.052V239.281H190.699V201.142C184.417 214.304 175.443 224.923 163.776 232.999C152.409 241.076 136.256 245.115 115.316 245.115C94.0779 245.114 74.6343 239.73 56.9854 228.961C39.6356 217.893 25.7256 203.236 15.2559 184.989C5.08526 166.442 0 145.951 0 123.516C1.05102e-05 106.765 2.99109 91.06 8.97363 76.4026C14.9563 61.4458 23.1826 48.4325 33.6523 37.3645C44.1221 25.9974 56.2378 17.1737 69.998 10.8919C84.0573 4.31094 99.1632 1.01982 115.316 1.01978ZM125.188 55.762C112.326 55.762 100.958 58.903 91.0869 65.1848C81.5146 71.1675 74.0358 79.2437 68.6514 89.4143C63.2669 99.5849 60.5752 110.803 60.5752 123.068C60.5753 134.734 63.267 145.802 68.6514 156.272C74.0358 166.442 81.5147 174.668 91.0869 180.949C100.958 187.231 112.326 190.372 125.188 190.372C138.649 190.372 150.166 187.381 159.738 181.399C169.61 175.117 177.238 166.891 182.622 156.72C188.007 146.549 190.699 135.481 190.699 123.516C190.699 111.251 188.006 100.034 182.622 89.8635C177.238 79.693 169.61 71.4667 159.738 65.1848C150.166 58.903 138.649 55.762 125.188 55.762Z\" fill=\"currentColor\"\/><path d=\"M249.479 185.145C249.105 184.518 248.734 183.888 248.367 183.252C237.15 163.823 231.439 143.46 231.232 122.163C230.877 100.608 235.704 80.5505 245.713 61.9915C246.901 59.8265 248.157 57.7096 249.479 55.6389V185.145Z\" fill=\"currentColor\"\/><path d=\"M413.921 228.597C393.197 240.563 372.166 246.315 350.83 245.853C329.493 245.392 309.859 239.802 291.927 229.085C274.105 217.959 259.585 202.682 248.367 183.252C237.15 163.823 231.439 143.46 231.232 122.163C230.877 100.608 235.704 80.5505 245.713 61.9915C255.981 43.2826 271.219 28.0945 291.426 16.4282C311.632 4.76197 332.145 -0.690843 352.963 0.0698457C374.041 0.680961 393.565 6.67901 411.537 18.064C429.618 29.0403 444.268 44.2432 455.485 63.6726C457.13 66.5223 458.721 69.5762 460.257 72.8345C461.792 76.0928 463.273 79.5554 464.7 83.2223L313.539 170.495C323.269 180.766 334.577 187.191 347.463 189.768C360.609 192.195 373.787 189.595 386.999 181.967C398.398 175.386 406.746 167.112 412.045 157.144C417.603 147.027 420.469 136.737 420.645 126.273L479.171 133.415C478.469 150.745 472.405 168.062 460.98 185.366C449.555 202.67 433.869 217.081 413.921 228.597ZM316.673 61.9532C304.238 69.1324 295.786 79.021 291.315 91.619C286.845 104.217 286.699 117.427 290.879 131.248L390.747 73.5893C381.465 64.095 369.973 57.9499 356.269 55.1539C342.825 52.2084 329.626 54.4748 316.673 61.9532Z\" fill=\"currentColor\"\/><\/svg><\/span>\n\t\t<div class=\"adienst-in\">\n\t\t<p class=\"adienst-kop\">There is a request. Now what? <\/p>\n\t\t<p>We assess what is being requested, check your file for consistency, and draft the response. This also applies to the related part numbers that follow. <\/p>\n\t\t<a href=\"https:\/\/declaer.com\/en\/contact\/\" class=\"btn btn-onink\">Contact us <span class=\"a\" aria-hidden=\"true\">&rarr;<\/span><\/a>\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>What the regulator may request during a product safety inspection, what you must be able to provide within a week, and which measures may follow.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[1],"tags":[],"onderwerp":[35],"class_list":["post-1016","post","type-post","status-publish","format-standard","hentry","category-niet-gecategoriseerd","onderwerp-supervision"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>NVWA inspection, what now?<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/declaer.com\/en\/nvwa-inspection-what-now\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"NVWA inspection, what now?\" \/>\n<meta property=\"og:description\" content=\"What the regulator may request during a product safety inspection, what you must be able to provide within a week, and which measures may follow.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/declaer.com\/en\/nvwa-inspection-what-now\/\" \/>\n<meta property=\"og:site_name\" content=\"Declaer | Product compliance as it should be.\" \/>\n<meta property=\"article:published_time\" content=\"2026-08-16T09:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-21T14:51:46+00:00\" \/>\n<meta name=\"author\" content=\"Hoort\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Hoort\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/declaer.com\\\/en\\\/nvwa-inspection-what-now\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/declaer.com\\\/en\\\/nvwa-inspection-what-now\\\/\"},\"author\":{\"name\":\"Hoort\",\"@id\":\"https:\\\/\\\/declaer.com\\\/en\\\/#\\\/schema\\\/person\\\/9fc017d17c231600d7aa730f57ff4cc1\"},\"headline\":\"NVWA inspection, what now?\",\"datePublished\":\"2026-08-16T09:00:00+00:00\",\"dateModified\":\"2026-08-21T14:51:46+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/declaer.com\\\/en\\\/nvwa-inspection-what-now\\\/\"},\"wordCount\":958,\"publisher\":{\"@id\":\"https:\\\/\\\/declaer.com\\\/en\\\/#organization\"},\"articleSection\":[\"Niet-gecategoriseerd\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/declaer.com\\\/en\\\/nvwa-inspection-what-now\\\/\",\"url\":\"https:\\\/\\\/declaer.com\\\/en\\\/nvwa-inspection-what-now\\\/\",\"name\":\"NVWA inspection, what now?\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/declaer.com\\\/en\\\/#website\"},\"datePublished\":\"2026-08-16T09:00:00+00:00\",\"dateModified\":\"2026-08-21T14:51:46+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/declaer.com\\\/en\\\/nvwa-inspection-what-now\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/declaer.com\\\/en\\\/nvwa-inspection-what-now\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/declaer.com\\\/en\\\/nvwa-inspection-what-now\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/declaer.com\\\/en\\\/home\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"NVWA inspection, what now?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/declaer.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/declaer.com\\\/en\\\/\",\"name\":\"Declaer | Product compliance as it should be.\",\"description\":\"Declaer regelt productcompliance van begin tot eind: CE-markering, GPSR, EPREL, testen, FCC en UKCA. 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